BlackBerry Mobile Hotspot Feature For Globe Prepaid Users

Article by Ian Santos

Are you a Globe Prepaid user and your Mobile Hotspot is not working? When you try calling or Live chat with Globe Tech Support, they always say “Mobile Hotspot feature is only for POSTPAID ONLY!” Nope!

I’m a Prepaid user and I can use my Mobile Hotspot. Here’s some proof (see photos below).

Solution:

Ask them to “refresh your Service Book..” or “your tethering is not working..” Wait for SMS confirmation or observe the 2 diagonal arrows (sending / receiving data) at the right top corner of the screen, when it stops, perform a hard reset by pulling your battery while your BlackBerry is ON and reinsert again  in a few seconds. Once your BlackBerry boots up, try to connect. Leave Username and Password blank, just hit OK. Finally, About Mobile Hotspot prompt, hit Continue. (see photo below)

That’s it! Enjoy your Mobile Hotspot feature!

Note: Only works in BBMax. To subscribe, dial *143# and press Call button. When your BBMax expired, your Mobile Hotspot will not work again. Else, contact Globe again. 

Update: September 13, 2013
Be wary everyone, Globe is “cracking down” on Blackberry OS7 prepaid users for using their Mobile Hotspot, as we all know Globe is not permitting Mobile Hotspot for BlackBerry OS7 prepaid users. Some users are receiving the following warning message from Globe for using the Mobile Hostpot.

You have breached the Globe fair use policy for data usage. In order to maintain quality of service among all Globe subscribers, your speed will be throttled to 2G speeds. To enjoy normal speeds, you may opt out from your current promo. Text STOP to 8888. Regular browsing charges will apply.

So Blackberry OS7 prepaid users, use Globe Hotspot at your own risk kids.

89 thoughts on “BlackBerry Mobile Hotspot Feature For Globe Prepaid Users”

  1. Hi, Ian. Very helpful article. Though I cant make use of it yet in my BB 9900 as I dont know how to update my OS to 7.1. ๐Ÿ™ Any link on how I could update it? ๐Ÿ™‚

  2. hi, i’d like to ask if you know how to use bbmaz as dial up?

    my phone has no hotspot capability (torch), but i have researched that i can do tethering instead. my device is already paired up with my laptop via bluetooth. it was said that i need to do dialup to connect to internet using my BB. i want to use my bbmax service, but i don’t know what to input on the field requiring the traditional card number and password in a dial up setting.

    thanks in advance.

  3. Hi. What if im going to register for 1month bbmax? after the globe refresh my service book it will expire by 1month?

  4. i think this one isn’t working anymore. i tried 4 times asking the globe customer service agent thru chat to refresh my service book. but my hot spot still aint working

    1. Sometimes CSR will not resend your service book. You can contact them again. Wait for SMS confirmation or observe the 2 diagonal arrows (sending / receiving data) at the right top corner of the screen, when it stops, perform a hard reset by pulling your battery while your BlackBerry is ON and reinsert again in a few seconds.

      Thanks.
      Good luck!

  5. Hi, I’m on Postpaid and registered to BBMax, but I can’t use mobile hotspot. I already contacted Globe to refresh my service books, requested for the APN settings, done hard reset several times but it is still not working. Error on mobile hotspot: โ€Activation required, to use this feature, contact your wireless provider and subscribe to a mobile hotspot data planโ€. Please help me. Thank you in advance.

    1. APN enabled? If you are on Postpaid, no need to refresh your service book. Ask Globe, why you can’t use your mobile hotspot.

  6. I called globe lots of times already asking to refresh my service book. But they keep on telling me that its for postpaid users only. Is there anyway i can outsmart them by this? She also told me that some globe users did go around their said terms. What am i suppose to do? Thank u.

    1. Because you are telling for mobile hotspot. Just simply say, refresh your service book. When CSR ask you why, say, because you can’t browse the internet. When CSR says is there any error/s, say, “no error”.

      Good luck!

  7. Mine will activate, and gadgets can connect, but those gadgets connected can’t perform online functions. ๐Ÿ™

    1. Make sure you have a good signal. Or you can perform hard reset by pulling your battery while your BlackBerry is on and reinsert again.

      Good luck!

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